FAQ

Frequently Asked Questions

Learn how to get started

Is my Personal Information Secure?

Yes, we employ advanced security measures, including encryption and two-factor authentication, to protect your data.

What Documents Do I Need To Provide When Opening An Account?

You will need to provide a copy of a valid government-issued ID. (Passport, driver’s license, ID card

What Methods Are Available For Depositing Funds Into My Account

The methods available for funding your account are by cryptocurrency (Bitcoin, Ethereum and Litecoin and many more). We do not accept Fiat on our trading platform as we are fully a cryptocurrency organisation. ultrices venenatis.

What cryptocurrencies can I trade?

Our platform supports a wide range of cryptocurrencies, including major and popular altcoins.

Is customer support available?

Yes, we provide customer support through various channels, including live chat, email, and a ticketing system.

Do I need trading experience?

While trading experience is beneficial, our platform is designed to be user-friendly, with educational resources to guide you.

What Are The Available Methods Of Withdrawals?

To withdraw from your balance, you will have to provide a wallet address (Bitcoin, Bitcoin cash, Ethereum, Litecoin, Dash).